Leadership Archives

Do Leaders Make Bad Managers?

leaders and managers1
Leaders are bad Managers! Alright Leaders hold up, wait a minute, take a deep breath… calm down! I just thought I would title this post this way to get your attention and blood flowing a little bit. This is a pretty lengthy post however if you are a leader, a manager or a director of some kind, I know this will help you along the way.

I want to briefly share my personal story when I was working in Corporate America as a Business Manager along with another manager housed in the same branch office overseeing the team also. It took me a few months to realize that the way that I was going about things, in this particular office, would drive me to an early grave and if I wanted to continue in that role as a Business manager, I would need to adjust and tailor my way of working like the other manager. The other manager would sit in his office with his door close the majority of time and take calls, do reports, document the comings and goings of his team and at the end of the day, he would let me know who came in 10 minutes late or left 5 minutes early. I, on the other hand, would meet with each one of the team members, develop a personal game-plan for the month, host and attend networking meetings, perform coaching sessions using different sales strategies and even coming in early or staying late if needed.

As much as I needed to do all of the detailed documenting stuff, I just didn’t like sitting in the office doing paperwork when all of the action was happening on the outside. Really, when would I find the time to document all of my coaching sessions and 1 on 1 meetings, look at kronos time logs and know what time someone left for break or how long it took someone to eat their ham and cheese sandwich. To me, having the door closed, writing reports and watching kronos time logs, was a waste of time. The team was new and truly needed someone to engage, guide and lead them as oppose to someone watching their every move from literally behind closed doors and writing it down to be used sometimes against them than for them. Even when we would have an all managers meeting, I just couldn’t believe that we would spend more time discussing paperwork, the previous month’s reports, etc… than we would looking ahead, looking at the big picture and what we were doing to capture more market share.

leaders and managers

I used to love it when we would be at the meetings and conferences with the “Big Guns” and they would mention my leadership skills and how as a leader, things with the company was looking up. However the company and the office culture was already set long before I got there and having a manager to manage the team through detailed paperwork and documents was actually what the majority preferred and was used to rather than having a someone come in to lead the troops by vision, trust and engagement. I was fighting a losing battle with the culture and was working myself on a fast track of burnout while the other manager would still be sitting there 25 – 30 years later with the door closed. I have always felt that there is a difference between being a leader and being a manager and when I came across this article a few days ago, in my humble opinion, it made perfect sense.

**Leadership and management are very different skills. Yet most of the time, we expect corporate executives to wow us with their detail-oriented approach to management and then suddenly metamorphose into visionary leaders the moment they’re promoted. It doesn’t usually work out, says Annmarie Neal, the author of the forthcoming Leading from the Edge (ASTD Press, 2013). “A leader is somebody who sees opportunity and puts change in motion. A manager is somebody who follows that leader and sees how to structure things to create value for the company,” she says. “I’ve found that the best leaders weren’t really good managers. Yes, they understood the discipline, but they weren’t the best accountant, or the best technical person, or the best brand manager. They can do it, but they have a way of [thinking about the issues] at another level.”

Of course, great leaders can’t eschew management altogether. When it comes to what Neal calls “the act of management – the 1950s and 1960s B-school management theory of analysis, planning, process, structure, and order,” it’s important for leaders to grasp its importance, and know how to supervise. But that doesn’t mean they need to do it themselves. “You need to understand there’s a discipline called management, and it’s valuable, and you can’t just be chaotic,” Neal says. “Facebook figured that out and that’s why they hired Sheryl Sandberg [as COO].”

Sandberg, with her wide-ranging skills, may be an exception. But in general, it’s very hard to find top talent that excels both in leadership and management. “Planning to the nth degree,” a hallmark of management, “bothers really good leaders,” says Neal. “They’re trying to figure out opportunities – what’s at the edge, the adjacencies, the disruptive space 3-4 steps away. They’re making social and political connections, and that uses a different part of the brain.” Meanwhile, top managers may be too detail-oriented to thrive as big picture thinkers. “It can be a hard transition for a really good manager to let go of those controls,” says Neal.

So why do we insist that leaders must rise from the ranks of managers? Neal says it’s the misguided legacy of performance reviews and how executives have traditionally been evaluated. “A lot of organizational process today stems from management in the industrial age,” she says. “It’s almost Taylorism; let’s ‘widget’ everything. But how do you ‘widget’ innovation? We have to step back and let the processes go, or somehow redesign them.”

In Leading from the Edge, she profiles one older executive who was on track for the C-suite and took a major assignment to develop a new international market for his company – a critical assignment, but one marked (as almost all new efforts are) by some missteps. “He was charting new territory for the company and the company was evaluating his performance based on traditional, core, S-curve values, but he was off building these new S-curves. How do you value a new, never-been-done-before business unit?” The executive believes his career stalled as a result. “It’s so easy to be a manager,” says Neal. “You’re rewarded for it, and probably you’re safer. You’ll ‘get better grades’ for it.”

In a study she conducted when she was a top executive at a Fortune 500 firm, she discovered that “people who were out of the box, pushing the edge, thinking in terms of the horizon…got lower [performance] ratings than the people who could show crazy execution on nonsense.” It’s a huge mistake – and a missed opportunity – for corporations, she says. You have to be able to evaluate managers and leaders on the criteria that matter most for each: “You’ve got to change that system. You can’t really want a system where you say, ‘I prefer you to drive nonsense…and that matters more than the person who puts their neck on the line.’”

Finally, here we are at the end of this post and I must say, every time I read this article, I immediately recognize my growth from this corporate management position. I realize that as a leader, I needed to implement some of those other “managerial” duties in my business practice in order to stay ahead of the curve. This taught me further about having and using systems to work on my behalf and the things that I do best continue doing them.

Leading and managing is also all about your personality, your work style and people skill’s will assist you in what role will come naturally to you. Yes, I hit that burnout stage and left the company and since then have been blessed to create the company and culture that fits me and my team and the other stuff is outsourced or delegated to others that are built for it.

Here is a question; do You believe leaders must also be great managers? What about the other way around? Does it matter?

Thanks again for reading this post and learn, study and know your role as a leader, or manager and/or both. If you received some value from this content and if you have more tips to add, Please like and share with others and make a comment.

Below are some of the benefits that we offer through our partner teams for driven persons and leaders, interested in my primary online business for making multiple income streams.

Here Are Just A Few Of Our Team Benefits that help people stick with us!
Live Prosperity Team Coaching Mastermind – Monday-Friday ($397 per month value)
Live “Think & Grow Rich” Mindset Call – Monday-Friday ($97 per month value)
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Prosperity Team Training Site – Step By Step Tutorials ($497 value)
Prosperity Team Facebook Mastermind (Priceless)
Marketing Systems, emails & webpages that do all the selling for you. ($197 per month value)
And Most Importantly A Partnership Top Internet Marketers, Offline Marketers, 6 & 7 Figure Income Earners!
All for less then it would cost for ordering pizza for the family 1 night!

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Make it HAPPEN!!!

 

P. Jackson
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P.S. Click here to get Your Multiple Income Streams Started!

**Dorie Clark is CEO of Clark Strategic Communications and the author of the forthcoming Reinventing You: Define Your Brand, Imagine Your Future (Harvard Business Review Press, 2013). She is a strategy consultant who has worked with clients including Google, Yale University, and the Ford Foundation. She is also an writer and contributor for the books, Why Failure Is Good for Leaders, Three Rules for Making Yourself Indispensable at Work and Why Leaders Should Embrace Being Wrong.

In today’s post we will discuss simple concept #7 which is Adaptability.
“When you’re finished changing, you’re finished.” -Ben Franklin

empowernetworkadapt
There has never been a faster-changing marketplace than the one we live in today. Leaders must be flexible in managing changing opportunities
and challenges and nimble enough to pivot at the right moment. Stubbornness is no longer desirable to most organizations. Instead, humility and
the willingness to adapt mark a great leader.

Checkout this video below from Rafe Sagarin, a marine ecologist and environmental policy analyst, as he discussed business adaptability with a
pointed story of how a noted Airline is able to adapt.

Thanks again for wanting to become a better leader and reading our posts and if you received some value from this content and if you have more
tips to add, please like and share with others and make a comment.

Here Are Just A Few Of Our Prosperity Team Benefits that help people stick with us!

Live Prosperity Team Coaching Mastermind Monday-Friday ($397 per month value)
Live Think & Grow Rich Mindset Call Monday-Friday ($97 per month value)
10k per month Daily Action Assignments ($97 per month value)
Prosperity Team Training Site Step By Step Tutorials ($497 value)
Prosperity Team Facebook Mastermind (Priceless)
Marketing Systems, emails & webpages that do all the selling for you. ($197 per month value)
And Most Importantly A Partnership Top Internet Marketers, Offline Marketers, 6 & 7 Figure Income Earners!
All for less then it would cost for ordering pizza for the family 1 night!

ONLINE_GROUP

Make it HAPPEN!!!

 

P. Jackson
[email protected]
P.S. Click here to get Your Multiple Income Strategies Started!

**Concepts and quotes taken from David Kerpen, co-founder and CEO of Likeable, NY Times best-selling author and keynote speaker.

On this post we will touch on a simple concept of becoming a better leader that is highly overlooked, in my opinion, and that is Responsiveness.
The best leaders are responsive to their customers, staff, investors, and prospects. Every stakeholder today is a potential viral sparkplug, for better or for worse, and the winning leader is one who recognizes this and insists upon a culture of responsiveness. Whether the communication is email, voice mail, a note or a a tweet, responding shows you care and gives your customers and colleagues a say, allowing them to make a positive impact on the organization. Responding takes a conscious effort and builds mind control.

empowernetworkresponsiveness

The act of responding requires one to look at the circumstance, identify the problem or situation, hear what is happening and reflect. That reflection can be for a moment, five seconds, one hour, two days or longer. The time frame doesn’t matter. What matters is that you stopped and put an effort to think and suspended judgment. It is a conscious act and shows that you are willing to listen or observe. This between the circumstance and your behavior is what contributes to gaining a sense of control in your life.

Once a person can identify that in responding they actually have a choice in the manner, he/she will start to realize that they are able to make better decisions. The key is that pause. If the situation requires an immediate action, then just take a deep breath first. This alone can help one gain a semblance of control and make one choose an alternative statement or action that can make a big difference in an outcome of a situation. Making an effort to respond helps you establish control and will get you closer to what you want.

Thanks again for wanting to become a better leader and reading our posts and if you received some value from this content and if you have more tips to add, Please like and share with others and make a comment.

Here Are Just A Few Of Our Prosperity Team Benefits that help people stick with us!

Live Prosperity Team Coaching Mastermind Monday-Friday ($397 per month value)
Live Think & Grow Rich Mindset Call Monday-Friday ($97 per month value)
10k per month Daily Action Assignments ($97 per month value)
Prosperity Team Training Site Step By Step Tutorials ($497 value)
Prosperity Team Facebook Mastermind (Priceless)
Marketing Systems, emails & webpages that do all the selling for you. ($197 per month value)
And Most Importantly A Partnership Top Internet Marketers, Offline Marketers, 6 & 7 Figure Income Earners!
All for less then it would cost for ordering pizza for the family 1 night!

ONLINE_GROUP

Make it HAPPEN!!!

 

P. Jackson
[email protected]
P.S. Click here to get Your Multiple Income Strategies Started!

**Concepts and quotes taken from David Kerpen, co-founder and CEO of Likeable, NY Times best-selling author and keynote speaker.

Hello my friend, on your quest to become a better leader, I want to share Simple Concept #5 today and that is to become a better team player. Here is a quote I like, “Individuals play the game, but teams beat the odds.” -SEAL Team Saying

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No matter how small your organization, you interact with others every day. Letting others shine, encouraging innovative ideas, practicing humility, and following other rules for working in teams will help you become a more likeable leader. You’ll need a culture of success within your organization, one that includes out-of-the-box thinking.

A few nights ago I was reading an article in Forbes Magazine title Five Ways to Become a Better Team Player by Dorie Clark, and she points to Harvard Business School professor Amy Edmondson, author of the new book, Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy, on her experience and knowledge of 5 ways to becoming a better team player.

Here are the highlights:
Create Ground Rules It’s a myth that the best creative teams are disorganized, says Edmondson. Instead, they’re only chaotic within certain boundaries. She suggests codifying a rigorous process of action, reflection, then new action and new reflection. The goal is to learn from your mistakes each and every time.

Ensure everyone participates. If you actually tape-record team conversations, says Edmondson, you’ll be surprised to diagnose the transcript and see how rare genuine questions are. Why don’t we do it? We’re too busy telling and not asking. It’s easy for groups to be dominated by the loudest voices; don’t let it happen. Literally going around the room to ensure everyone has spoken up can introduce an element of airtime equity.

Don’t assume others know what you do. Says Edmondson, I do exercises in the classroom with managers where I’ve deliberately distributed the information needed to solve the problem through the group but eight times out of 10 they fail the problem because they haven’t shared the information. Why? It’s very rarely an intentional gambit to hoard information-as-power, she says. Instead, people will say it all the time in the debrief I assumed everybody knew this. Don’t risk a bad guess: share your information.

Share, analyze, decide. Your group process should first require team members to share what they already know about a problem, then analyze alternatives, and then make a decision. Not working? Rinse and repeat but do it systematically.

Failure means succeeding at learning. Many employees can become paralyzed at the thought of failure but taking risks is essential to innovation and creativity (as I discuss in my recent Forbes post on Why Leaders Should Embrace Being Wrong). To inspire your teammates, says Edmondson, Get curious, look around, model the behaviors you hope to see openness, fallibility, and humor. The right mindset shouldn’t be about succeeding or failing in a given performance; rather, it’s an exploration where you learn each time.

empowernetworkteamplayer

Now of course with your experience in leadership, you can add many more ideas and caveats about being a better team player and I want to ask you, what are your secrets for being a great team player?

Thanks again for wanting to become a better leader and reading our posts and if you received some value from this content and if you have more tips to add, Please like and share with others and make a comment.
Make it HAPPEN!!!

Here Are Just A Few Of Our Prosperity Team Benefits that help people stick with us!
Live Prosperity Team Coaching Mastermind Monday-Friday ($397 per month value)
Live Think & Grow Rich Mindset Call Monday-Friday ($97 per month value)
10k per month Daily Action Assignments ($97 per month value)
Prosperity Team Training Site Step By Step Tutorials ($497 value)
Prosperity Team Facebook Mastermind (Priceless)
Marketing Systems, emails & webpages that do all the selling for you. ($197 per month value)
And Most Importantly A Partnership Top Internet Marketers, Offline Marketers, 6 & 7 Figure Income Earners!
All for less then it would cost for ordering pizza for the family 1 night!

ONLINE_GROUP

Make it HAPPEN!!!

 

P. Jackson
[email protected]
P.S. Click here to get Your Multiple Income Strategies Started!

**Concepts and quotes taken from David Kerpen, co-founder and CEO of Likeable, NY Times best-selling author and keynote speaker.

For today, I want to share simple concepts 3 and 4 of becoming a better leader, which are authenticity and transparency. These 2 concepts should reach very close to home to you because it’s all about You. Read these two great quotes here about the need for authenticity and transparency:
“I had no idea that being your authentic self could make me as rich as I’ve become. If I had, I’d have done it a lot earlier.” -Oprah Winfrey
“As a small businessperson, you have no greater leverage than the truth.” -John Whittier

empowernetworkauthentic

Authenticity and Transparency
Great leaders are who they say they are, and they have integrity beyond compare. Vulnerability and humility are hallmarks of the authentic leader and create a positive, attractive energy. Customers, employees, and media all want to help an authentic person to succeed. There used to be a divide between one’s public self and private self, but the social internet has blurred that line. Tomorrow’s leaders are transparent about who they are online, merging their personal and professional lives together.

There is nowhere to hide anymore, and business people who attempt to keep secrets will eventually be exposed. Openness and honesty lead to happier staff and customers and colleagues. More important, transparency makes it a lot easier to sleep at night – unworried about what you said to whom, a happier leader is a more productive one.

Thanks again for reading this post and becoming a better leader and if you received some value from this content and if you have more tips to add, Please like and share with others and make a comment.

Below are some of the benefits that we offer through our partner teams for driven persons and leaders, interested in my primary online business for making multiple income streams.

Here Are Just A Few Of Our Team Benefits that help people stick with us!
Live Prosperity Team Coaching Mastermind Monday-Friday ($397 per month value)
Live Think & Grow Rich Mindset Call Monday-Friday ($97 per month value)
10k per month Daily Action Assignments ($97 per month value)
Prosperity Team Training Site Step By Step Tutorials ($497 value)
Prosperity Team Facebook Mastermind (Priceless)
Marketing Systems, emails & webpages that do all the selling for you. ($197 per month value)
And Most Importantly A Partnership Top Internet Marketers, Offline Marketers, 6 & 7 Figure Income Earners!
All for less then it would cost for ordering pizza for the family 1 night!

ONLINE_GROUP

Make it HAPPEN!!!

 

P. Jackson
[email protected]
P.S. Click here to get Your Multiple Income Strategies Started!

**Concepts and quotes taken from David Kerpen, co-founder and CEO of Likeable, NY Times best-selling author and keynote speaker.

 

 

I wrote about the first concept to becoming a better leader which was to become a better listener. For today, let’s go into the 2nd of 11 Simple Concepts of becoming a better leader by Dave Kerpen. Here is a quote that is true in every sense of the word; “Storytelling is the most powerful way to put ideas into the world today.” -Robert McAfee Brown

Leaders need to tell great stories in order to sell their products, but more important, in order to sell their ideas. Storytelling is what captivates people and drives them to take action. Whether you’re telling a story to one prospect over lunch, a boardroom full of people, or thousands of people through an online video – storytelling wins customers.

empowernetworkstorytelling2

Why should your businesses care about storytelling?
Dave believes that storytelling is important because people don’t care about you. It’s really important to truly listen because people would rather talk about themselves.

Storytelling is much more effective than going through data or any kind of sales pitch. It connects people, and gets people engaged and interested. The reason why people love going to the movies and reading books is because we love to be engaged by stories. Whether you are at a boardroom talking to your staff, or pitching to a prospect or putting content out there to the world, storytelling can bring your business alive. It can help you connect with your audience. And it can eventually persuade people.

What makes a good story?
When Dave thinks about storytelling, he goes to the analogy of a movie, book or television show. If he is crafting a story, he wants to think like a director or an author. Stories should have a beginning, a middle and an end. The story should also have some conflict and have at least one, preferably more, interesting characters that people can believe in.

Your ability to take a piece of history and turn it into a story has to do with applying the traditional elements of storytelling with what really happens. You need to be truthful, but you can embellish a little bit. Make the characters come alive. Make sure you set the stage and build a story that resonates with people.

Storytelling today is a lot easier, cheaper and a lot less of a risk. With today’s technology, if it doesn’t resonate with people, you can re-cut it or try something new. We can all keep practicing storytelling until we get it right. In your growth to become a better leader, try different ways that you can share your story.

In business, here is a great question to consider when it comes to storytelling. How do you cross over from storytelling to selling?

Some of the most successful business books of all time at their core are a collection of stories. Although Likeable Business is a business book and Dave is a business owner, to him it’s like social media you can use all the best content in the world, but if it doesn’t drive sales, none of it matters.

It’s the same with storytelling. You can be the best storyteller in the world, but if you’re a business owner and you are telling that story and you are not converting people to becoming customers, then it’s virtually meaningless.

The process of taking people from actively listening to a story to actively listening to a sales pitch has to be subtle. If you’ve done a good job with prospecting and listening, then this process can be natural. But if you have the wrong people in the room and they don’t have a need for what you sell, then the best story in the world is not going to mean anything.

The first step is making sure you’ve done your homework, you’ve listened and you’ve prospected right. The next step is to help to connect the dots for people from the start.

As powerful as your story is, it still needs to convey I can solve your problems. Your overall goal isn’t to become the best storyteller in the world, but to grow your business. You’re going to develop a story that helps people connect the dots between what their problems are and how you can solve them.

Now think about all of your experiences and lessons learned throughout your life and business career and use storytelling the next time you are with your customers and team, to get over the point or the message you want to make.

Thanks again for reading this post and becoming a better leader and if you received some value from this content and if you have more tips to add, Please like and share with others and make a comment.

Below are some of the benefits that we offer through our partner teams for driven persons and leaders, interested in my primary online business for making multiple income streams.

Here Are Just A Few Of Our Team Benefits that help people stick with us!
Live Prosperity Team Coaching Mastermind Monday-Friday ($397 per month value)
Live Think & Grow Rich Mindset Call Monday-Friday ($97 per month value)
10k per month Daily Action Assignments ($97 per month value)
Prosperity Team Training Site Step By Step Tutorials ($497 value)
Prosperity Team Facebook Mastermind (Priceless)
Marketing Systems, emails & webpages that do all the selling for you. ($197 per month value)
And Most Importantly A Partnership Top Internet Marketers, Offline Marketers, 6 & 7 Figure Income Earners!
All for less then it would cost for ordering pizza for the family 1 night!

ONLINE_GROUP

Make it HAPPEN!!!

 

P. Jackson
[email protected]
P.S. Click here to get Your Multiple Income Strategies Started!

**Concepts and quotes taken from David Kerpen, co-founder and CEO of Likeable, NY Times best-selling author and keynote speaker.

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